How to Fix CBS All Access App Not Working
How to Fix CBS All Access App Not Working
CBS, formerly Columbia Broadcasting System, is a significant American commercial broadcast radio and television network. It is also one of the first US broadcasting networks and is referred to as the Eye Network.

CBS introduced CBS All Access, a pay-per-view streaming service, in 2014. However, some app users encountered problems, such as instances where CBS All Access wouldn't play or errors with the CBS server. If you have ever experienced such issues, we have a solution for you as we'll explain how to fix CBS All Access in this tutorial and a guide to watch CBS All Access outside US.

Use the fixes listed below to resolve your device's CBS app crash issue. This is most commonly caused by a problem with the app itself, which may occur on every streaming app. Remember to implement each change separately and test which fix best suits your streaming device.

1. Force Close the CBS All Access App
A program bug or malfunction is likely to blame when you run into problems with streaming content, such as when the app gets stuck on the loading screen or displays a black screen. You can fix this issue quickly by closing the app on your streaming device using the force close button. Because the amount of force required to close a device might vary depending on the device, we will go over each of the following:
On iPad or iPhone

iPhone X or later:

  1. Open your iPhone X. Swipe up from the bottom of the home screen until you reach the middle of the display. This will display a list of all applications currently running on your iPhone.
  2. To force close the CBS All Access app, navigate to the app's home screen and swipe up on the app's thumbnail.

Older version of iPhones:

  1. Launch the Camera app on your iPhone, then swiftly hit the Home button twice. This will provide a list of all programs currently operating on the phone.
  2. Locate the CBS All Access app on your device and swipe the app preview to the top of the screen to close it.
After the program has been force-quit, you can relaunch it by pressing the app's icon on the home screen. If you are still experiencing trouble after restarting your iPhone, check to see if the issue has been resolved to see if the problem has been rectified.
On the 4th Generation of Apple TV
  1. Launch Apple TV and give the Home button on the Siri Remote a double click to get started.
  2. Find the CBS All Access app among the other currently active apps, and then swipe up to close it.
  3. Try relaunching the CBS app and seeing if it helps resolve the issue.
In addition, if you want to completely reset your device without removing apps or erasing any data, you can use the power button. To accomplish this, go ahead and follow these steps:
  1. Turn off your Apple TV, then remove its charger from the wall outlet before turning it back on.
  2. After waiting for one minute, unplug it from the power source and plug it back in.
  3. Launch the CBS app on your Apple TV after turning it on.
On Android TV
  1. After you have turned on your Android TV, navigate to Settings > Apps.
  2. Locate the CBS app.
  3. Pick the option to force a stop. A notification will now be asking you to quit the CBS All Access app.
  4. You can restart the app by selecting it from the app list on the TV.
If you still have problems with the application, you can try restarting your device. Follow these steps to perform a power cycle on your Android TV:
  1. Put your Android TV into power-saving mode and remove the power cord from its wall socket.
  2. The power will be drained entirely once fifteen minutes have passed. During this phase, you can press and hold the Power button for five seconds.
  3. After reconnecting the power cable, you can now switch on your television. You may continue streaming by opening the CBS app.
On Android Tablets and Phones
  1. Navigate to the Settings > Apps menu item while the CBS All Access app runs in the background.
  2. Select the CBS All Access app and the Force Close menu.
  3. Try relaunching the application to see if this resolves the issue.
Since there is no option to force close, you will need to restart it regardless of whether you are using a Roku streaming device or Roku TV. To accomplish this, please follow these steps:
  1. Navigate to Settings > System utilizing the Roku remote control.
  2. Choose to restart the system. Attend the conclusion of the restart process.
  3. Try relaunching the CBS All Access app and determining whether or not it is functioning correctly after doing so.
Amazon Fire TV or Kindle
  1. Navigate to the Settings > Applications menu using the remote control.
  2. Select the option to Manage Currently Installed Applications. Locate the CBS app from the list of available apps, and then choose to use it.
  3. To restart your device, click the button labeled "Force Stop."
  4. Simply restart CBS All Access to get streaming back up and running.
2. Uninstall Then Install The CBS App
Reinstalling the CBS app on the streaming device in question is an additional solution to the problem of the CBS app crashing. To accomplish this, you will need to uninstall the CBS app and then reinstall it using the app store on your smartphone. To achieve this on a variety of devices capable of streaming media, follow the instructions below:
On Android TV
  1. Select Settings from the home screen's menu to access the device's settings.
  2. Select Downloaded Apps, then find the CBS app and select it.
  3. Choose the Uninstall option. After that, use the Google Play Store app and look for the CBS All Access download there.
  4. Launch the application after it is installed, and log in to your account. Check to see if the app is still having problems.
Apple TV
  1. You can access the CBS app by selecting it from the home screen.
  2. To make the CBS app shake, you need to click and hold the touchpad on the remote until it does so.
  3. Choose the Delete option under Options. After this message is displayed, the CBS All Access app will be removed from your Apple TV.
  4. Simply navigate to the App Store on your device and look for the CBS All Access app to reinstall it. To install the app, select Get from the menu.
  5. Launch the CBS app on your device to see if the issues have been resolved.
  1. You may locate CBS All Access by going to the Streaming Channels section of the site.
  2. Choose Edit > Remove from the menu. The Streaming Channels list will be updated to exclude CBS at this time.
  3. To restore it, navigate to the Streaming Channels menu, look for the CBS All Access app, and then pick Add Channel from the drop-down option that appears.
  4. Start the application, and observe whether or not it continues to crash.
Android Devices
  1. Find the CBS All Access app by going to Settings > Apps on your device.
  2. Select the Uninstall option.
  3. To reinstall the app, open your device's Google Play Store app and look for the CBS app there.
  4. Make sure you pick Install. Launch the CBS app once the installation is complete to check if the problem has been resolved.
iOS Devices
  1. Start by pressing and holding the symbol for the CBS app on the home screen.
  2. Select Remove App, then confirm your selection.
  3. Go to the App Store on your device and search for the CBS All Access app to reinstall it.
  4. Choose Get. Launch the app once it has been installed, and then begin streaming content.
3. Contact CBS Support
If you have tried all of the suggested solutions and cannot access the app, you can try contacting CBS Support to inquire about additional assistance. They can assist you with most issues about your account, which is especially useful when considering upgrading your membership. Simply follow this link below to get in touch with CBS Support.
You will need to download the CBS All View app onto your device to access most of CBS and Paramount's content. On the other hand, some app viewers have stated that their CBS app freezes up or stops functioning for no apparent reason. Therefore, we hope that these modifications will assist you in resolving this issue with the CBS app on various streaming devices.
See Also